Instructors who teach with purpose—and experience.

Laureen Murphy,
CHBC, RCMS, CPC, RH-CBS, CAH-CBS, CH-CCBS, CS

Chief Operating Officer (COO)
Program Director, MedAcademy
AAPC Approved Instructor

Laureen’s role as Chief Operating Officer at MedCycle Solutions showcases her ability to build high-performing teams, foster professional development, and drive operational excellence across the organization.


With more than 30 years of experience in healthcare operations, administration, billing, coding, credentialing, and consulting, Laureen brings deep experience and proven leadership to every initiative.
 
As a seasoned healthcare revenue cycle and information management consultant, Laureen has supported a wide range of clients, including private practices, large health systems, teaching hospitals, level one trauma centers, federally qualified health centers (FQHCs), and rural health clinics (RHCs). She delivers tailored strategies that enhance compliance, operational efficiency, and revenue integrity across diverse healthcare environments.
 
Laureen holds multiple industry-recognized credentials, including CHBC, CPC, RCMS, RHC-CBS, CAH-CBS, CH-CBS, CH-CS, and is a Credentialing Specialist and AAPC Approved Instructor. In addition to her healthcare experience, she is a Certified Scrum Master and a PMI Agile Certified Practitioner (PMI-ACP), a globally recognized, ISO-accredited credential that validates her ability to lead Agile teams across multiple methodologies, including Scrum, Kanban, Lean, XP, and TDD. Laureen brings these practices to life through strong project management skills, including backlog oversight, sprint planning, stakeholder engagement, and value-driven delivery. She ensures Agile workflows are transparent, efficient, and aligned with strategic objectives, regularly partnering with go-to-market teams to support seamless product and service adoption across operations, sales, and client support channels.
 
In addition to her technical experience, Laureen has a strong background in coaching and mentoring. She completed the Grounded Leadership Program, a development experience centered on emotional intelligence, resilience, and self-awareness. Laureen also holds certifications in both effective leadership and coaching, equipping her with the tools to support professionals at every stage of their career. These experiences enhance her mentoring style and leadership presence, allowing her to guide teams and individuals with empathy, foster personal and professional growth, and help others navigate complex challenges and transitions with clarity and confidence.
 
Her Top 5 Clifton Strengths, Developer, Learner, Empathy, Relator, and Positivity, perfectly reflect her leadership approach. Laureen is known for her unwavering accountability, drive for excellence, ability to manage complexity, inclusive mindset, and strong alignment with core values. These qualities contribute to her success as a trusted advisor, coach, and strategic leader.
 
Laureen also actively contributes to the advancement of the healthcare industry through her involvement with several respected professional organizations. She is a dedicated member of the American Academy of Professional Coders (AAPC), MediSota and serves on the Education Committee for the National Society of Certified Healthcare Business Consultants (NSCHBC) as well as the Publications Committee for the Healthcare Business Management Association (HBMA). Her work with these organizations supports professional development, compliance,  education, and thought leadership across the industry.

Patty Little,
CPC, CRC, COC, CPB, RCMS, CS

MedAcademy Instructor
Revenue Cycle Specialist
AAPC Approved Instructor

Patty is an Instructor with MedAcademy and a Revenue Cycle Specialist at MedCycle Solutions and an instructor for MedAcademy. She has over 20 years of experience in coding, billing, education, revenue cycle, credentialing, licensing, and auditing fields.

 

Patty has worked in several areas, such as Pediatrics, Cardiology, Emergency Room, and most recently for a Telehealth Company, which incorporated AI in their everyday world. She has also worked in the education field, providing valuable insights to adult learners in a community college setting. Patty is a strong believer in the power of positivity in everyone’s life. She enjoys seeing teammates and students expand their knowledge and further their career goals.

Merikay Hunt,
M.S.

Coach MKay
MedLeadership Instructor

Merikay is a nationally recognized executive coach, speaker, and thought leader in leadership development. She has more than 30 years of experience helping individuals and organizations elevate performance and unlock their leadership potential. Known for her trademarked “Catalyst Methodology,” Merikay specializes in team development through communication and human relations.

She provides transformational leadership development across healthcare, corporate and professional service industries.

Merikay has been featured as one of the Top 15 Trailblazers across the United States in the Coaching Industry and audiences praise her dynamic, engaging and informative keynote presentations. She is recognized for blending education, inspiration, and practical strategies that drive meaningful results. She holds a B.A. from the University of North Carolina at Chapel Hill and a Master of Science in Human Resources Business & Industry from NC A&T State University.

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